S.O.S.

This is your lifeline to Embroidery Software solutions. As a S.O.S. member, you will have access to our trained support team and information that will help you take your embroidery to a whole new level. Enjoy all of the benefits that come with your S.O.S. membership.

S.O.S.™ Benefits

• Knowledgeable Service from our Trained Team.
• Toll Free Phone and Email Support.
• Advanced Support which includes allowing our support team to remotely connect to your computer to troubleshoot over the internet.
• Exclusive email updates and monthly newsletters featuring helpful tips, projects, system information and more.
• Exclusive online education events.
• Member only Special Offers

S.O.S.™ Supports

• 5D™ Embroidery Systems
• 4D™ Embroidery Systems

S.O.S.™ Dedicated Hours of Support:
Monday-Friday: 8.30 am-9 pm Central
Saturday: 10 am-2 pm Central
Except Holidays

The S.O.S. program has a yearly membership fee. Contact your local dealer to purchase this exciting support program.

Terms and Conditions
S.O.S. membership benefits are available to paid and activated only and is not transferable. Membership is not valid until S.O.S. member receives membership number. Terms and conditions may be changed at any time without notification. Currently, the S.O.S. Program is only available in the United States, Canada and Australia.